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Customer support: Info@Rayzist.com (800) 729-9478
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Terms & Conditions

Welcome to Rayzist Photomask, Inc. On-line Store:
The following is a reference of terms and conditions that Rayzist Photomask, Inc. deems
applicable to any orders placed on our website. Shopping on-line with Rayzist Photomask, Inc.
commits you to these terms and conditions so, please read them with care.

We will always strive to provide you with quality products, service and great pricing.

Minimum Order Amount:

Rayzist Photomask, Inc. has a $40 minimum amount required on each order. The minimum is based on a subtotal amount before taxes and delivery charges.

Payment Method:
We accept Visa, MasterCard, American Express and Discover as well as PayPal and PayPal's eCheck. All online payments are processed via PayPal's secure checkout system.

Turnaround time:
All in-stock orders placed Mon.-Fri. 7:30 a.m. - 2:00 p.m. P.S.T.  will ship the same day.
Orders that are submitted after the 2:00 p.m. P.S.T. cut-off time will be processed the next working business day. (Excluding Holidays)
Orders that are submitted over the weekend will be processed the next working business day.


Shipping:
Our standard freight carrier is FedEx
FOB Origin
Expedited freight is available upon request. The on-line shopping carts default setting is the standard ground 5-7 day service.

All merchandise is inspected and packaged with care before shipping.


Claims:
All claims for shortages, errors, damage or other non-conformities of the merchandise must made within five (5) business days from the receipt of merchandise.  Call or email our office during the hours of operation.
Toll Free: 800-729-9478
Direct Phone: 760-727-8185
Hours of Operation:
Mon.-Fri. 7:30 a.m. - 4:30 p.m. P.S.T.


Returns:

  • All merchandise must be inspected within forty–eight (48) hours of delivery.
  • Customer has five (5) business days from the receipt of delivery to request a refund.
  • All non-defective merchandise will be returned at customer's expense.

Refunds:
Once the merchandise has been returned, Rayzist Photomask, Inc. will refund the amount of unused product less a 15% restocking fee.

Customer has five (5) business days from the receipt of delivery to request a refund.
Call our offices during the hours Mon.-Fri. 7:30 a.m. - 4:30 p.m. P.S.T.
Toll Free: 800-729-9478

The funds will be returned back to your Pay-Pal account once we have received the merchandise you are requesting to be refunded.


Backorders:
Out of stock items are subject to a delayed shipment. You will be notified immediately via e-mail or phone of the status. A partial shipment may be sent before the complete order is fulfilled however, the order will not be processed until instruction has been provided by the customer to do so.
In the event a partial order is shipped with the customers consent, the additional freight charge will not apply unless, an expedited service is requested and differs from the original requested form of shipment. At that point, the difference will be charged.


Pricing:
All prices are subject to change without notice. Items in your cart will always reflect the current list price unless merchandise is on sale for a period of time.
If for some reason, we come across an incorrect price, Rayzist Photomask, Inc. will adjust the price and notify you before the order has been shipped. We will await a confirmation to continue process your order.

Sales Tax:
California customers are responsible for any additional district tax over the base rate of 7.5%.

Discounts:
Discounts advertised are limited-time offers and may not be combined with any other discount or coupon advertised. Some discounts may be limited to quantities, see restrictions that may apply in advertisement.

Monthly Specials:
Specials advertised are limited-time offers and may not be combined with any other discount or coupon advertised. Some specials may be limited to quantities, see special restrictions that may apply in advertisement.

Coupon:
Coupon codes advertised are limited-time offers and may not be combined with any other discount or special advertised. Some offers may be limited to quantities, see restrictions that may apply in advertisement.

Changes to your order:
Changes to your order will require a New Order to be placed.
Orders that have been entered and have gone through the shipping process cannot be changed and must go through the Returns and Refunds process.


Combining orders:
Orders can only be combined with other in house orders upon phone request and only when Rayzist Photomask, Inc. deems possible.
If an order is combined with an in-house by the cut-off time provided; Mon.-Fri. 2:00 p.m. P.S.T.; the freight pre-paid through Pay-Pal will not be credited towards existing in-house order.


Adding to Your Order:
A new order will need to be submitted.

Customer Service Care:
Rayzist Photomask, Inc. chooses to communicate with customers regularly via e-mail, phone and or mail. This allows us to provide the customer his/her requested services in regards to matters concerning your account.

Electronic Communications:
When you visit Rayzist Photomask, Inc. on-line store or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices our web-site.
You may receive the following communications from us:
Follow-up e-mails regarding the shipping status of your order.
Monthly newsletter/ specials
Updates on product changes



Maintaining Your Account:
When using our online store you are responsible for maintaining the privacy of your account and password.
You also, are responsible for any activities that may happen when using your account or password.


Reserve the Right:
Rayzist Photomask, Inc. reserves the right to refuse service to anyone; we can terminate accounts, cancel and revise orders to our discretion.
Rayzist Photomask, Inc. does not sell to minors unless the purchaser is accompanied by a parent or guardian.


International Business:
Rayzist Photomask, Inc. is servicing international accounts through Pay-Pal.

Copyright Rayzist Photomask, Inc ©1997 - 2016 | All Pricing is Subject to Change Without Notice